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Monitor and Advisory Service |
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Option for off-site servers.
Our FlyingSql solution, offers you the power of the MySQL Enterprise Platinum server, while paying a nominal monthly fee. We install MySQL Enterprise on your server, and we monitor the server for you. All generated information, will be sent by e-mail to your DBA.
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FlyingSql |
| Software |
| MySQL Enterprise Server Version 5
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Pro
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| Monthly Rapid Updates
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Yes
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| Quarterly Service Packs
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Yes
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| Update Services
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| Software Update Service
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Yes
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| Technical Alerts
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Yes
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| MySQL Enterprise Monitor
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| Notifications and Alerts
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Yes
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| Custom Advisor
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Yes
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| Administration Advisor
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Yes
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| Security Advisor
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Yes
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| Replication Monitor
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Yes
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| Replication Advisor
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Yes
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| Memory Usage Advisor
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Yes
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| Schema Advisor
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Yes
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| Performance Advisor
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Yes
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| Problem Resolution Support
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| Consultative Support |
No
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| Number of Incidents |
1 per year
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| Web-based Case Management
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Yes
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| Phone Access (FlyingSql)
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24 * 7
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| Support Access
(FlyingSql)
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24 * 7
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| Max Initial Response Time
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2 hours
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| Emergency Response Time
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1 hour
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| Emergency Bug Fix Escalation
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Yes
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| Emergency Hot Fix Build
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Yes
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| Self Help Support
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| Knowledge Base (FlyingSql)
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Yes
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| Lifecycle/EOL Support
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| Active
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Yes
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| Extended
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Yes
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| Pricing
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| Contract period
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3 months
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| Fees
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EUR 160 one time setup - EUR 160 per month
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USD 225 one time setup - USD 225 per month
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We do offer additional services, like follow up, and MySQL DBA service. Please use the contact form , for further information.
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