| |
FlyingSql |
MySQL Enterprise Platinum |
| Software |
| MySQL Enterprise Server
| Pro |
Pro |
| Monthly Rapid Updates
| Yes |
Yes |
| Quarterly Service Packs
| Yes |
Yes |
| Update Services
|
| Software Update Service
| Yes |
Yes |
| Technical Alerts
| Yes |
Yes |
| MySQL Enterprise Monitor
|
| Notifications and Alerts
| Yes |
Yes |
| Custom Advisor
| Yes |
Yes |
| Administration Advisor
| Yes |
Yes |
| Security Advisor
| Yes |
Yes |
| Replication Monitor
| Yes |
Yes |
| Replication Advisor
| Yes |
Yes |
| Memory Usage Advisor
| Yes |
Yes |
| Schema Advisor
| Yes |
Yes |
| Performance Advisor
| Yes |
Yes |
| Problem Resolution Support
|
| Consultative Support |
No |
Yes |
| Number of Incidents |
1 per year |
Unlimited |
| Web-based Case Management
| Yes |
Yes |
| Phone Access (FlyingSql)
| 24 * 7 |
24 * 7 |
| Support Access
(FlyingSql)
| 24 * 7 |
24 * 7 |
| Max Initial Response Time
| 2 hours |
1 hour |
| Emergency Response Time
| 1 hour |
30 min |
| Emergency Bug Fix Escalation
| Yes |
Yes |
| Emergency Hot Fix Build
| Yes |
Yes |
| Self Help Support
|
| Knowledge Base (FlyingSql)
| Yes |
Yes |
| Lifecycle/EOL Support
|
| Active
| Yes |
Yes |
| Extended
| Yes |
Yes |
| Pricing
| |
|
| Contract period
| 3 months |
1 year |
| Fees
| EUR 160 per month |
EUR 3999 per year |
|
| USD 225 per month |
USD 4999 per year |
|
Compare 
